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Unable to access Live Meeting Portal

Last post 04-14-2008 3:43 PM by Simon. 1 replies.
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  • 04-12-2008 3:59 AM

    • Sam
    • Top 50 Contributor
    • Joined on 04-12-2008
    • Posts 1

    Unable to access Live Meeting Portal

    My company is attempting to implement Live Meeting Portal with no success.  I have installed the software and set the website to use ASP.net 1.1.4322 and set SSL to 443.  However, when I try to bring up the website I recieve a generic IE error (Internet Explorer cannot display the webpage).  There are no errors in the event viewer.  Can you give me some advice on where to look or where to find a good source for troubleshooting resources?

    Thanks,

    Sam

    Kentucky Educational Development Corporation

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  • 04-14-2008 3:43 PM In reply to

    • Simon
    • Top 10 Contributor
    • Joined on 06-20-2007
    • Posts 40

    Re: Unable to access Live Meeting Portal

    Hi Sam,

     

    I think first place to look will be the trouble shooting section of the Portal Adminsitrators Guide. Next contact support on this one, it could be various things from the version of ASP (I know you have it installed), through to virtual paths.

     

    I'm assuming you have the Admin guide, but just for reference you can download it here:

     http://www.microsoft.com/downloads/details.aspx?FamilyId=C0CE5E7C-67C2-453C-8B31-95FF6F3B2873&displaylang=en

    Next support: http://support.microsoft.com/gp/livemeeting_oas

     

    Thanks

    Simon

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